Get Answers
to Frequently Asked Questions
- What do I get when I buy Cogir USA's art glass block?
- How are the blocks installed?
- What block sizes are available?
- Will this art glass block's design fade over time?
- Do I need special cleaners to maintain my art glass block?
- Can Cogir USA apply a design to existing glass block?
- Does my contractor need anything special to install this art glass block?
- What if some mortar gets into the design during installation? Will that ruin the glass blocks?
- How long will it take after Cogir receives my order until the glass blocks are shipped?
- Can I change the size or colors on one of your standard murals?
- Can I submit my own design to be applied to glass blocks?
- Are trim pieces available?
- Can I buy directly from Cogir USA?
- How will my order be shipped and much does that cost?
- What is Cogir USA's return policy?
What do I get when I buy Cogir USA's art glass block?
You get the same high-quality Pittsburgh Corning Glass Block® that your contractor would use when installing un-decorated glass block. Your art design will be real colored glass fused to the original glass block by re-firing in a kiln, not a painted on or etched design.
This glass fusion art block has been tested by Pittsburgh Corning and passes their rigorous standards, meaning your art glass block has the same specifications as the un-decorated Pittsburgh Corning Glass Block®.
The artistic design will be applied to the block by hand by our skilled artisans. It will truly be a unique work of art!
The glass blocks can be installed traditionally with mortar or with a silicone system. The decorated blocks can be installed indoors or outdoors with no worries about fading or damage.
What block sizes are available?
The standard block size is Pittsburgh Corning Decora® 8" x 8", either 4" or 3" thickness. Also available are 12" x 12", 6" x 6" and 4" x 8" as well as specialty pieces such as corners, banks and Vistabrik®. We decorate any size, any pattern, any thickness and any shape of Pittsburgh Corning glass block®.
Will this art glass block's design fade over time?
No! This design is made of real colored glass and will not fade even in direct sunlight. The color is actually part of the glass' chemical composition and does not change over time.
Do I need special cleaners to maintain my art glass block?
No, you do not need anything special to maintain your glass design. Since the design is made of real glass, you maintain it just like any other glass product. A little glass cleaner is all you need to keep your art glass looking like new.
Can Cogir USA apply a design to existing block?
No. The blocks must be decorated and then fired in a kiln to fuse the design to the glass.
Does my contractor need anything special to install this art glass block?
Not at all! Our artistically decorated glass blocks install just like un-decorated glass blocks. We even deliver the blocks with a protective film over the glass design to make it easy for the installer to mortar the blocks without worrying about getting the mortar in the design.
What if some mortar gets into the design during installation? Will that ruin the glass blocks?
Not to worry! It's not uncommon for some mortar to get into the texture of the glass design during installation, and is easily removed during the mortaring process. Sometimes a small amount of mortar, or a haze may be left behind after the mortar is cleaned up. Generally, all that's needed is a little white vinegar to clean it out if any is left behind after the installation.
How long will it take after Cogir receives my order until the glass blocks are shipped?
If you order one of our standard designs, it generally takes less than 14 days to produce your order and ship it. Custom orders may take longer. Call us if you want a time estimate on your custom design.
Can I change the size or colors on one of your standard murals?
Absolutely! Upon your request we will do a mock-up of your new design and will e-mail it to you for approval. Once you approve the new design we will proceed with the artwork on your art glass block.
It will generally be less than 14 days from the time we receive your approval to the shipment of your order. We can update you on the ship date at the time we get your final approval.
Can I submit my own design to be applied to glass blocks?
You sure can! We regularly do custom designs, such as company logos and custom artwork submitted to us by our customers. Just send us a high-resolution graphics file with your design and we will do a mock-up for you on the number of blocks you specify. We will e-mail the custom design to you for approval. Once we get your approval for the design, we will proceed with the artwork on your art glass block. We even have a place for you to upload your graphics files to our server.
It will generally be less than 14 days from the time we receive your approval to the shipment of your order. We can update you on the ship date at the time we get your final approval.
Yes. Corners, double ends, half blocks and curved shapes are available.
Can I buy directly from Cogir USA?
In most cases, you will buy your art glass block through one of the many Pittsburgh Corning Glass Block® dealers. However, if you are having trouble locating a dealer that can fill your order, please call us a 866-55-COGIR and will will make certain that your order is placed quickly and you get a price quote and ship date on the art glass block you need for your design.
How will my order be shipped and much does that cost?
Cogir USA prefers to ship your order on a pallet via common carrier. Shipping on pallets gives the blocks an extra measure of protection from damage. For smaller orders, we will ship via FedEx or FedEx Ground in protective boxes. Please call us for a shipping quote.
What is Cogir USA's return policy?
Cogir USA is committed to your complete satisfaction. For that reason, we have the following return policies for standard and custom designs:
Standard designs — Please check with your dealer to determine their return policy. Cogir USA will issue refunds for returned products that have been accepted for return by your glass block dealer.
Please contact your dealer for a return authorization. When we receive your glass blocks in good condition at our facility in Lake City, Florida, we will issue a full refund of the purchase price to your dealer.
Custom designs — Since custom designs are specifically approved by you before production and shipping, you may only return that part of a shipment that is unsatisfactory in materials and/or workmanship. Cogir USA will produce a replacement block (or blocks) and ship them to you at no charge so your design is complete.
Our glass block products are placed exclusively on Pittsburgh Corning Glass Block®.
Pittsburgh Corning Glass Block are used to produce Cogir USA decorative glass block. Please contact Cogir USA directly for any matters concerning the products shown on this website, including warranty questions.
